Principal Cloud Support Engineer at Amazon Web Services (AWS)
Leinster, Ireland
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Summary
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Henrique Santana is a Principal Cloud Support Engineer at AWS with eight years of experience focused on containers, cloud-native operations, and developer education. Based in Leinster, Ireland, he progressed through hands-on DevOps and container support roles at AWS and co-founded the Cloud Native Dublin community to bridge practitioner learning and real-world troubleshooting. He pairs a practical infrastructure background from enterprise and public-sector roles in Brazil with ongoing research interests in networking, game development, and AI (currently pursuing an MSc in Software Design with AI). Known for translating complex distributed-system problems into clear developer guidance, he brings both production support rigor and a curiosity-driven approach to emerging tech.
8 years of coding experience
4 years of employment as a software developer
MSc in Software Design With Artificial Intelligence, MSc in Software Design With Artificial Intelligence at Technological University of the Shannon
Bachelor Information Technology, Bachelor Information Technology at Universidade Salvador
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Henrique Santana - Principal Cloud Support Engineer at Amazon Web Services (AWS)