Hertanto Irawan is a Senior Solutions Architect with over 15 years of cross-regional experience designing and delivering enterprise AI and customer engagement solutions across APAC and AMER. He was the APAC subject matter expert for Verint’s low-code AI chatbot platform, leading the region’s first IVA and Voice IVA projects and steering knowledge management implementations for telecom, insurance, and banking clients. Comfortable both as a hands-on engineer and a project leader, he has led end-to-end delivery while coordinating presales, product, managed services, and engineering teams. Earlier in his career he built high-throughput messaging platforms and marketing tools for startups and large campaigns, improving system performance and operational efficiency dramatically. Based in Jakarta, he blends deep technical craft—rooted in a CS degree from UC San Diego—with practical product delivery experience and a habit of learning through books and podcasts. Colleagues rely on him for pragmatic solutions that translate complex AI capabilities into measurable business outcomes.
8 years of coding experience
15 years of employment as a software developer
University of California, San Diego
Computer Science, Computer Science at Foothill College
Software Engineering Bootcamp, Software Engineering Bootcamp at Rocket Academy
Contributions:20 pushes, 1 branch in 4 years 6 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.