Summary
Hien Ngoc is an operational excellence leader and certified Master Black Belt Lean Six Sigma with over 15 years driving continuous improvement, production and quality systems across FMCG, semiconductor, pharma and footwear industries. Currently OPEX Head at STADA Pymepharco, he blends hands-on process engineering with advanced data analytics and AI-driven solutions to deliver sustained savings exceeding $1M annually on major projects. He has trained and coached hundreds of engineers and managers, consulted for multinational firms like Intel and Unilever, and built market-ready digital platforms including Ergo AI and Smart Kaizen. A published researcher and PhD candidate in Applied Engineering with Marie Curie–linked experience, he bridges academic rigor and industrial impact. Unusually for an operations leader, he is also a full-stack developer and author of “Data Exploration With R,” combining coding, stats and human-centered design to scale improvement tools. Based in Ho Chi Minh City, he focuses on embedding continuous improvement into supply chains through measurable, data-backed transformations.
11 years of coding experience
5 years of employment as a software developer
Doctor of Philosophy - PhD, Applied Engineering, Doctor of Philosophy - PhD, Applied Engineering at Mondragon Unibertsitatea
Industrial Management, Industrial Management at University of Technology, Ho Chi Minh City
Global Production Engineering and Management, Global Production Engineering and Management at Technische Universität Berlin
Global Producton Engineering and Management, Global Producton Engineering and Management at Vietnamese-German University