Hiep Thai

Product Manager Technical Leader at ZiiChat.com

Vietnam
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Summary

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Senior
🎓
Top School
Hiep Thai is a Product Manager and Technical Leader with 11 years of hands-on development and design experience, currently leading a 40+ cross-functional team at ZiiChat to deliver a real-time messaging platform serving 50K+ active users. He blends product strategy with deep technical ownership—architecting cloud-native, TypeScript/Node.js microservices that process over a million messages daily with 99.9% uptime and launching AI-powered features (including an LLM chatbot) that materially improved engagement and support metrics. A pragmatic engineer-turned-manager, he established DevOps practices that cut deployments from hours to minutes and owns end-to-end decisions from infrastructure to mobile clients (React, Swift, Kotlin, Flutter). Hiep is also an active open-source contributor to grpc-node, improving proto-loader typings and test coverage, reflecting his focus on reducing technical debt and hardening developer experience. Based in Vietnam with a degree from Nha Trang University, he favors data-driven prioritization and measurable product outcomes.
code11 years of coding experience
bookBachelor's degree, Bachelor's degree at Nha Trang University
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Stackoverflow

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Github Skills (8)

typescript10
nodejs10
typescripts10
typescript-types10
grpc10
protocol-buffers10
testing8
api-design8

Programming languages (7)

TypeScriptJavaScriptPHPSwiftErlangDartPython

Github contributions (5)

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grpc/grpc-node

Sep 2022 - Oct 2022

gRPC for Node.js
Role in this project:
userBack-end Developer
Contributions:4 reviews, 6 comments in 1 month
Contributions summary:Hiep primarily focused on enhancing the `grpc-node` project's proto-loader functionality. Their contributions involved updating and correcting interface types, adding method options, and refining the `MethodDefinition` interface. They implemented tests for method options and adjusted various interfaces within the proto-loader component, indicating a focus on improving the gRPC Node.js library's functionality for handling protocol buffer definitions.
node-jsgrpcgrpc-webnodejstypescript
Allows to define blog-settings in a config-file and apply them via CLI command.
Contributions:2 PRs, 5 pushes, 1 branch in 4 years 3 months
cli-commandconfig-fileapplyconfigsettings
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