Summary
Hieu Dao is an AI Engineer with 12 years of hands-on experience building and deploying LLM-based solutions and agentic tools at FPT Software AI Center. He specializes in fine-tuning and benchmarking large language models on synthetic domain datasets, migrating legacy code with LLM-driven analytics, and delivering MLOps platforms for time-series processing using serverless microservices. Hieu has practical experience shipping continuous delivery of AI models to both cloud and edge, and implementing stream and batch pipelines for production inference. He combines research-minded experimentation with customer-facing delivery, participating in full Agile lifecycles to align systems with user requirements. A Computer Science student at Hanoi University of Science and Technology with dual study ties to Troy University, he pairs academic grounding with a decade-plus of industry practice. Notably, his work emphasizes pragmatic LLM evaluation and synthetic-data tuning to make large models reliable for specialized enterprise domains.
11 years of coding experience
1 year of employment as a software developer
Computer Science, Computer Science at Hanoi University of Science and Technology
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Troy University
Vietnamese, English