Hieu Ngoc is a Site Reliability Engineer with nine years of hands-on experience and two years of people management, specializing in building and operating scalable, secure cloud and on‑prem infrastructure. He has led migrations from monoliths to microservices, designed CI/CD and GitOps pipelines, and implemented observability and DevSecOps practices across AWS, GCP, and Kubernetes clusters. Known for reducing developer friction through self‑service automation and templated workflows, he also architects cost‑efficient infrastructure and GPU scheduling solutions for AI projects. His background spans eCommerce at scale, centralized platform engineering, and low‑level ops work dating back to bare‑metal Kubernetes and CEPH storage. Based in Ho Chi Minh City, he combines strong operational discipline with a developer-friendly mindset—ask him about Angular or his lightweight LLM proxy experiments.
9 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Bachelor's degree at VNUHCM - University of Science
Contributions:7 pushes, 1 branch in 3 years 10 months
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Hieu Ngoc - Senior DevOps Engineer at FireGroup Technology