Summary
Hieu Nguyen is an AI Engineer with 10 years of experience building production-ready NLP and speech systems, currently working at VMO in Hanoi. He has a strong track record from Zalo where he integrated ASR/TTS into virtual assistants, improved ASR accuracy by 12% through language model optimization, and reduced Kubernetes service errors by 15%. Previously he developed state-of-the-art comment spam filtering at VCCorp and holds a Master’s in Information Science from JAIST, blending academic rigor with pragmatic engineering. Comfortable across data collection, hybrid text-normalization pipelines, and model optimization, he focuses on turning research ideas into scalable services. An unusual strength is his combined expertise in linguistics-driven rule systems and deep learning, enabling robust solutions for real-world speech and text applications.
10 years of coding experience
4 years of employment as a software developer
Master's degree, Information Science, Master's degree, Information Science at Japan Advanced Institute of Science and Technology
Engineer's degree, Computer Software Engineering, Engineer's degree, Computer Software Engineering at Electric Power University
English, Vietnamese