Hindy Lambrozo
Manager Of Technical Support at Particular Software
Israel
Summary
👤
Senior🎓
Top SchoolHindy Lambrozo is a multilingual technical support and operations leader with 11+ years of experience building and running global, 24/7 support frameworks and cross-functional systems at Particular Software. An MBA with a perfect GPA and a background in systems administration, she has led and scaled remote teams of 40–50 engineers while architecting Salesforce & ServiceCloud integrations that connect PagerDuty, Slack, GitHub and finance systems to drive measurable efficiency gains. Known for translating customer feedback into product improvements, she pairs hands-on technical administration with financial forecasting and KPI-driven process design. Hindy’s career blends deep operational rigor, technical writing and people leadership, and she often surfaces overlooked workflow optimizations that raise both customer satisfaction and team performance.
11 years of coding experience
3 years of employment as a software developer
Master of Business Administration (MBA), International Business, Master of Business Administration (MBA), International Business at Long Island UniversityMobile Web Specialist Nanodegree, Performant Apps, 4.0, Mobile Web Specialist Nanodegree, Performant Apps, 4.0 at Udacity
French, Hebrew, English
Github Skills (11)
nservicebus10
python10
mobile-web7
mongodb2
arangodb1
typescript1
javascript1
matching1
persistence1
mongodb-driver1
react1
Programming languages (2)
Github contributions (5)
HindyLambrozo/mws-restaurant-stage-2
Jun 2018 - Jul 2020
Development server for students completing stage two of the restaurant reviews project for Mobile Web Specialist Nanodegree
Contributions:2 PRs, 1 push, 1 branch in 2 years 1 month
stagenanodegreemobile-webspecialistrestaurant-reviews
HindyLambrozo/mws-restaurant-stage-1
Mar 2018 - Aug 2018
Starter Code for the Udacity's "Mobile Web Specialist Restaurant Reviews App: Stage 1" Project
Contributions:5 PRs, 62 pushes, 5 branches in 4 months
stageudacitymobile-webspecialistrestaurant-reviews
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