Summary
Hiren Rana is a technology leader with nine years of hands-on experience in production support, site reliability, and Unix/APS system administration, now serving as Director and EMEA & North America Lead at Morgan Stanley. He has progressed from system analyst and software engineer roles to managing cross-regional SRE and production support teams, blending technical troubleshooting with people and process leadership. Known for strong analytical problem-solving and multi-tasking, he has driven incident resolution, requirement specification, and team development across major financial institutions like Morgan Stanley and BNP Paribas. Based in Montreal, he pairs a telecommunications engineering background with a practical enthusiasm for learning new technologies, often applying that curiosity to streamline runbooks and on-call processes. Not obvious from titles: he bridges deep operational expertise with a trainer’s mindset, regularly translating complex system behavior into actionable training and documentation for teams.
9 years of coding experience
9 years of employment as a software developer
Bachelor of Engineering (B.E.), Electronics and Telecommunication, First Class, Bachelor of Engineering (B.E.), Electronics and Telecommunication, First Class at University of Mumbai
English, Hindi, Marathi, Gujarati, French