Principal Technical Curriculum Developer at ServiceNow
London, England, United Kingdom
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Summary
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Senior
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Hissam Kaleel is a Principal Technical Curriculum Developer at ServiceNow with over 8 years of focused experience in curriculum design and a long career delivering and consulting on enterprise software across banking, insurance, life sciences, energy and government. He blends hands-on technical delivery (notably SharePoint and custom VB/ASP/SQL solutions earlier in his career) with instructional design, building on-demand courses and working with credentialing teams to create certifications. Hissam has led cross-functional teams and recently mentored new starters to accelerate their understanding of the Now Platform and ServiceNow’s ecosystem. His background as a principal consultant and senior technical consultant gives him a practitioner’s perspective on real-world platform adoption and governance. Based in London, he is known for translating complex technical concepts into practical training that drives measurable team growth. A detail that often surprises colleagues: he pairs deep legacy systems experience with modern platform education, bridging decades of enterprise IT evolution.
8 years of coding experience
6 years of employment as a software developer
Bachelor of Science (BSc) Computer Science, Bachelor of Science (BSc) Computer Science at University of Hertfordshire
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