Summary
Hitesh Pachpor is a pragmatic engineering leader with 11 years’ experience building customer- and business-critical products across e-commerce, events, food tech and IoT/AI startups, currently leading engineering at iheal while also serving as CTO at Xcelerate Technologies. He has a strong track record of turning complex operational challenges into measurable outcomes—reducing churn, improving ARPU, shipping a high-retention mobile app, and cutting ML model operationalization from one month to three days. Comfortable from infrastructure to product, Hitesh has migrated global services, implemented GitOps and observability stacks, and optimized cloud spend for real-world IoT and data platforms. He built end-to-end AI features—forecasting, anomaly detection, chat-driven insights—and launched internal systems for inventory, dispatch rules and production-line automation. Based in Dubai, he pairs hands-on technical delivery (TypeScript, Python, AWS, FastAPI, Grafana) with people leadership and GTM input, often working directly with founders to shape product strategy. A background in electrical and electronics engineering underpins his systems-first approach to scalable, cost-aware platform design.
11 years of coding experience
11 years of employment as a software developer
Bachelor of Engineering (BE) Electrical and Electronics Engineering, Bachelor of Engineering (BE) Electrical and Electronics Engineering at University of Mumbai
English, Hindi, Marathi