Summary
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Rockstar🎓
Top SchoolHolger Isenberg is a seasoned support-focused engineer with over 8 years in customer-facing technical roles and a long career in systems and software dating back to the mid-1990s. Based in California, he currently serves as Staff Customer Support Engineer at Azul while also founding Areo Info LLC, blending deep operational know-how with entrepreneurial initiative. His background spans C++ engineering, Unix system administration, and senior consulting, grounded in a Diplom-Informatik from TU Dortmund with strengths in networks and distributed systems. Holger is notable for transitioning from hands-on systems work to strategic customer support, enabling complex enterprise customers to deploy and troubleshoot production JVM and infrastructure issues. He brings a pragmatic, systems-level perspective to support that reduces time-to-resolution and improves product reliability.
8 years of coding experience
22 years of employment as a software developer
Diplom-Informatik Computer Science (networks distributed systems electrical engineering), Diplom-Informatik Computer Science (networks distributed systems electrical engineering) at TU Dortmund University
German, English