Hosam Mohamed
Senior Support Specialist at DGTERA
Cairo, Cairo, Egypt
Summary
👤
Senior🎓
Top SchoolHosam Mohamed is a Senior Support Specialist based in Cairo with eight years of hands-on experience across IT support, database administration, and operations. He holds a Bachelor's in Computer Science (Very Good) and has a track record of resolving complex customer issues, mentoring junior staff, and driving process improvements that boost client satisfaction and retention. Prior roles at NTG Clarity gave him practical experience in database migrations and system optimization, while his recent progression at DGTERA demonstrates rapid advancement into leadership of escalations and cross-functional initiatives. Passionate about cloud computing, data analytics, and cybersecurity, he pairs a service-oriented mindset with a developer’s curiosity—he also experiments with iOS development on GitHub, reflecting a willingness to learn new platforms.
8 years of coding experience
Bachelor's degree, Computer Science, very good, Bachelor's degree, Computer Science, very good at Higher Technological Institute
Arabic, English
Github Skills (23)
ffmpeg9
recording9
replay9
android8
screen8
qualcomm8
mirroring8
beancount6
libav6
streaming5
xen5
rom5
flash5
xapi5
group-policy4
Programming languages (2)
Github contributions (5)
hosamasd/Poadcast
May 2019 - Nov 2019
Contributions:5 commits, 8 pushes, 1 branch in 6 months
hosamasd/App-Store
May 2019 - Dec 2019
Contributions:14 commits, 17 pushes, 1 branch in 6 months
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