Huiai Chan is a seasoned Software Quality Assurance leader based in Seattle with 20+ years of cross-industry experience driving QA for education, healthcare, and telecommunications systems. She has a proven record of architecting full-stack test automation and CI/CD-integrated pipelines that cut release durations by 75% and improved service response times threefold. Comfortable as a player-coach, Huiai has led globally distributed teams across the US, UK, and China while instituting strong governance like a 100% test-pass policy and OKR-driven performance plans. Her work in regulated environments—FERPA-compliant university systems and HIPAA-bound healthcare platforms—reflects a strong focus on data integrity, accessibility, and auditability. Pragmatic and metrics-driven, she also delivered significant cost savings through tool consolidation and performance engineering.
Contributions:3 PRs, 9 pushes, 6 branches in 4 months
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