Hung-chun Yu
Sr. Escalation Engineer Microsoft DevOps
Redmond, Washington, United States
Summary
🤩
Rockstar🎓
Top SchoolHung-chun Yu is a senior escalation engineer at Microsoft DevOps with over 15 years of software testing and quality assurance experience and a decade-plus specialty in internationalization, globalization, and localization. He excels at digging into complex, under-documented customer issues across desktop, server, and mobile platforms, often reproducing hard-to-find bugs involving firmware, CMOS, or hardware-level failures. He has designed and implemented C# automation that reliably increased coverage and reduced manual effort, and has strong hands-on experience with SQL Server, Windows Server, TFS, Azure/AWS CI workflows, and mobile device lab management. A seasoned mentor and team lead, Hung-chun pairs pragmatic leadership with deep technical troubleshooting—having supported products from Office and Windows to modern DevOps services. He brings an unusual blend of low-level hardware troubleshooting (board-level diagnostics, firmware upgrades) and high-level test automation strategy that helps bridge customer support and engineering. Based in Redmond, he is fluent in Mandarin and leverages international product release experience to ensure quality across global markets.
4 years of coding experience
4 years of employment as a software developer
AA Computer Programming, AA Computer Programming at Bellevue CollegeBA Math, BA Math at University of Washington
English, Chinese
Github Skills (23)
docx10
sdk10
xml10
youtube9
m3u9
iptv9
powershell9
azure8
azure-pipelines8
azure-devops8
github-app8
microsoft8
slack-integration8
devops7
conversations7
Programming languages (4)
Github contributions (5)
dotnet/Open-XML-SDK
Aug 2022 - Aug 2023
Open XML SDK by Microsoft
Contributions:11 reviews, 26 comments, 1 issue in 1 year
xmldocxsdkpptxopen-xml-sdk
MicrosoftDocs/azure-devops-docs
Aug 2023 - Nov 2024
This repo is the home of the official Azure DevOps documentation for Microsoft. GitHub Issues filed in this repository should be for problems with the documentation.
Contributions:3 comments, 1 issue in 1 year 3 months
devopspowershellproblemsmicrosoftazure
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