Hydeia Blakey
Technical Support Specialist at PitchBook
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolHydeia Blakey is a creative technologist and Technical Support Specialist with eight years of experience bridging front-end development, UX design, and customer-facing technical support. With a B.S. in Computer Science and UX training from BrainStation, she combines hands-on coding experience (React/JavaScript) with user-centered design to streamline the handoff between design and engineering. At PitchBook she progressed from Tier 1 support to mentoring peers, creating team documentation, and running product demos that reduced friction for licensed clients. Her background in retail and startups informs a pragmatic empathy for end users, and she’s published UX case studies on her portfolio that reveal a methodical design process. Based in New York, Hydeia brings a rare mix of product support rigor and creative UX problem-solving that helps teams turn user pain points into practical solutions.
8 years of coding experience
4 years of employment as a software developer
UX Design, UX Design at BrainStationWeb Development Fellowship, Web Development, Web Development Fellowship, Web Development at The Knowledge HouseCareer Readiness Program, Career Readiness Program at WITNY - Women in Technology and Entrepreneurship in NYBachelor of Science - BS, Computer Science, 3.6, Bachelor of Science - BS, Computer Science, 3.6 at City University of New York-Herbert H. Lehman CollegeWeb Development Bootcamp, Web Development Bootcamp at New York Code + Design Academy
English, Japanese
Github Skills (15)
mongoose6
calculator6
todoist6
ejs5
bootstrap5
passwords5
expressjs5
giphy5
react4
mongodb4
javascript3
stateless3
nodejs3
teammates2
collaboration1
Programming languages (2)
Github contributions (5)
hydeiablakey/GiphyApp
Mar 2018 - May 2019
App in React that populates page with GIFS based on user search query.
Contributions:40 commits, 30 pushes, 2 branches in 1 year 2 months
queryreactgifstodoistgiphy
hydeiablakey/CalculatorApp
Feb 2018 - Sep 2019
Calculator app project using React.
Contributions:25 commits, 19 pushes, 2 branches in 1 year 7 months
reactjavascriptcalculatorcalculator-appreactjs
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