Hydeia Blakey is a creative technologist and Technical Support Specialist with eight years of experience bridging front-end development, UX design, and customer-facing technical support. With a B.S. in Computer Science and UX training from BrainStation, she combines hands-on coding experience (React/JavaScript) with user-centered design to streamline the handoff between design and engineering. At PitchBook she progressed from Tier 1 support to mentoring peers, creating team documentation, and running product demos that reduced friction for licensed clients. Her background in retail and startups informs a pragmatic empathy for end users, and she’s published UX case studies on her portfolio that reveal a methodical design process. Based in New York, Hydeia brings a rare mix of product support rigor and creative UX problem-solving that helps teams turn user pain points into practical solutions.
8 years of coding experience
4 years of employment as a software developer
UX Design, UX Design at BrainStation
Web Development Fellowship, Web Development, Web Development Fellowship, Web Development at The Knowledge House
Career Readiness Program, Career Readiness Program at WITNY - Women in Technology and Entrepreneurship in NY
Bachelor of Science - BS, Computer Science, 3.6, Bachelor of Science - BS, Computer Science, 3.6 at City University of New York-Herbert H. Lehman College
Web Development Bootcamp, Web Development Bootcamp at New York Code + Design Academy
Contributions:25 commits, 19 pushes, 2 branches in 1 year 7 months
reactjavascriptcalculatorcalculator-appreactjs
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Hydeia Blakey - Technical Support Specialist at PitchBook