Summary
Hyjaz Loudin is a Staff Software Engineer and Tech Lead with a decade of experience building and scaling messaging and API-driven systems, currently leading engineering efforts at Zendesk from Longueuil, Quebec. He combines hands-on full-stack skills (TypeScript/React, Ruby/Node, .NET/C#) with production-grade operations—defining SLIs/SLOs, creating Datadog observability, and participating in on-call rotations. His career spans microservices, messaging integrations, and bespoke authentication work (IdentityServer4), reflecting a strong systems-thinking approach to reliability and architectural change. Colleagues rely on his ability to quickly grasp context and trade-offs, turning complex cross-team requirements into pragmatic, tested solutions. Early roles in project coordination and tooling (SAP/HANA, Excel/VBA) give him uncommon fluency in bridging technical delivery with operational workflows.
10 years of coding experience
8 years of employment as a software developer
DEC Pure and Applied, DEC Pure and Applied at Champlain College
Bachelor of Engineering (BEng) Computer Software Engineering, Bachelor of Engineering (BEng) Computer Software Engineering at Concordia University
English, French, Persian, Urdu