Summary
Hyun Choi is a Technical Support Engineer based in Greater Sydney with eight years of hands-on experience resolving complex IT and network issues across enterprise and public sector environments. He has a strong track record at high-profile analytics vendors—most recently Alteryx and previously Tableau—where he escalated and diagnosed product and integration issues for demanding customers. Skilled in network configuration, system analysis, installation and troubleshooting, he combines practical field experience (OS migrations and onsite hardware repair) with server and Active Directory administration. Hyun’s background includes L2 service desk engineering and systems design, giving him a practical appreciation for both user-facing support and backend implementation. He holds a Master’s in Information Technology from UTS and often applies that academic depth to streamline operational procedures and disaster-recovery planning. Colleagues rely on him for meticulous diagnostics and for turning complex technical problems into clear, actionable solutions.
8 years of coding experience
8 years of employment as a software developer
Bachelor, Information Technology, Bachelor, Information Technology at University of Technology, Sydney
Diploma, Information Technology (Networking), Credit, Diploma, Information Technology (Networking), Credit at TAFE NSW Higher Education
Korean, English