Hywell Herrero
MSP Solutions Engineer at Cisco
Ann Arbor, Michigan, United States
Summary
👤
Senior🎓
Top SchoolHywell Herrero is an experienced MSP Solutions Engineer and systems-focused manager with over 20 years in IT, and nine years of concentrated experience in solutions and application support across security and healthcare environments. He currently supports MSP customers at Duo/Cisco, bringing practical expertise in SSO, MFA (DUO), DAST tooling, and enterprise Windows/IIS/MS SQL stacks. Hywell has a track record of leading and scaling support teams, implementing security integrations (Cofense, Rapid7 AppSpider, CyberMDX) and translating technical needs into operational processes. He excels in high-energy, collaborative settings where customer satisfaction and efficiency drive decision-making. Notably, he pairs deep hands-on troubleshooting with mentorship and cross-team communication, having trained staff on complex tools and run pre-sales to post-sales engagements. Based in Ann Arbor, he blends legacy systems knowledge with modern security tooling to keep critical applications reliable and compliant.
9 years of coding experience
21 years of employment as a software developer
Associates, Computer Network Systems, Associates, Computer Network Systems at ITT Technical InstituteGabriel Richard
Github Skills (150)
hackmd10
penetration-testing10
instagram10
burp10
enumeration10
windows10
security10
telegram10
har10
spotify10
fuzzer10
vue-cli10
rss10
scanner10
javascript10
Programming languages (11)
Github contributions (5)
HyWell/Python
Nov 2016 - Dec 2018
Contributions:48 commits, 62 pushes, 1 branch in 2 years
HyWell/RSSHub
Jun 2024 - Jul 2024
🧡 Everything is RSSible
Contributions:14 pushes in 22 days
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