Summary
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Rockstar🎓
Top SchoolIan Arsenault is a Staff Site Reliability Engineer and Tech Lead based in Greater Boston with 14 years of experience designing and operating resilient, production-grade systems. Currently leading SRE efforts at Snowplow, he progressed internally from Senior to Staff roles, demonstrating strong technical leadership and ownership in analytics infrastructure. His background spans hands-on SRE work and software engineering at Virgin Pulse, giving him a practical blend of application development and operational excellence. Ian focuses on reliability, observability, and scalable cloud architectures, shepherding teams through incident response and long-term platform improvements. Known for steady execution and mentorship, he pairs a software engineering degree with deep on-the-job expertise to translate complex requirements into reliable, maintainable systems. Colleagues often rely on him to bridge engineering teams and operations, turning nebulous reliability goals into measurable outcomes.
14 years of coding experience
7 years of employment as a software developer
Bachelor’s Degree Software Engineering, Bachelor’s Degree Software Engineering at New England Institute of Technology
English