Ian Fong

Site Reliability Engineer - Persistent Disk at Google

Richmond, British Columbia, Canada
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Summary

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Senior
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Top School
Ian Fong is a Site Reliability Engineer with 13 years of experience designing and operating large-scale cloud services, currently focused on Persistent Disk at Google. He blends hands-on incident response and on-call leadership with proactive reliability work—building probers, dashboards, and alerting to ensure SLOs and to surface previously missing debugging data. Prior roles at Google and AWS give him deep expertise in serverless platforms, API Gateway, and production support workflows, including vendor and escalation management across North America. Ian has a practical engineering background in test automation and CI/CD from BlackBerry and product-focused R&D from CA Technologies, and he’s comfortable taking ownership from design through production freeze orchestration. Based in Richmond, BC, he maintains an active technical presence on GitHub and brings a track record of improving supportability and reducing escalations through tooling and training.
code13 years of coding experience
job10 years of employment as a software developer
bookSLSS
bookBachelor’s Degree, Computing Science - Software Systems, Bachelor’s Degree, Computing Science - Software Systems at Simon Fraser University
languagesEnglish, Chinese
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Github Skills (2)

pygame9
python7

Programming languages (1)

Python

Github contributions (5)

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sfucmpt105-beta/risk

Jan 2013 - Apr 2013

Risk game in Python
Contributions:20 commits in 2 months
pythongamepygamegame-in-pythonin-game
piggybomb/bearpaws

Feb 2015 - Mar 2015

Contributions:10 PRs, 37 pushes, 6 branches in 1 month
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Ian Fong - Site Reliability Engineer - Persistent Disk at Google