Ian Green is a Senior Network Analyst with over two decades of IT experience and a strong track record in IT infrastructure, VOIP/telephony, network security, and service operations using ITIL. He has led support teams and collaborated with managers and vendors to design and deploy security, cloud, and telephony solutions for multinational banking and managed services environments. Currently at a top GTA managed IT services provider, he implements IaaS, DRaaS, BaaS and virtualization solutions leveraging tools from Veeam, Microsoft, VMware, Fortinet, Ubiquiti and 3CX. Ian blends hands-on network engineering (CCNP-trained) with service desk and project management expertise, having built SLAs and operational processes that sustained high-volume contact centers. Known for tackling complex integrations and disaster recovery planning, he brings practical, cross-functional experience that helps translate business needs into resilient infrastructure.
Certificate, Data Networks and Telecommunications, Pending, Certificate, Data Networks and Telecommunications, Pending at Humber College
Bachelor's degree BSc, Computer Science with Management Studies, Honors, Bachelor's degree BSc, Computer Science with Management Studies, Honors at University of Technology, Jamaica
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