Summary
Ibrahim Tamimi is a seasoned technical support leader with over 20 years of hands-on experience in electronics and telecommunications maintenance, currently supervising multi-brand technical support at Cell Avenue. He combines deep hardware and software troubleshooting skills—from Nokia L3 repairs to smartphone diagnostics—with proven abilities in team leadership, training design, and workflow quality control. Ibrahim has driven operational improvements such as spare parts forecasting, inventory management, and audit-led QC enhancements that reduced downtime and boosted service consistency. His background as an ISO coordinator and member of internal development teams reflects a strong focus on process compliance and continuous improvement. Based in Jordan, he blends practical field engineering with systems-level coordination and vendor liaison experience across major mobile brands. An uncommon strength is his track record of translating frontline repair knowledge into scalable training and troubleshooting guides that elevate team capability.
10 years of coding experience
2 years of employment as a software developer
Bachelor of Science (BS), Electromechanical Engineering, Very Good, Bachelor of Science (BS), Electromechanical Engineering, Very Good at Al-Balqaa Applied Univ.- Faculty of Engineering Technology
Diploma, Instrumentation Technology/Technician, Very Good, Diploma, Instrumentation Technology/Technician, Very Good at Al-Balqaa Applied Univ.
English, Arabic, German