Summary
Ice Lee is a business-savvy product designer with 9 years’ experience building user-centered digital products and driving measurable impact across consumer and B2B platforms. Currently at Just Eat Takeaway.com in the AI & Incubator team, she blends an MSc in HCI with a BSc in Business to align design strategy with commercial outcomes—her work has helped prioritize roadmap features projected to deliver multi-million euro revenue improvements. Skilled across UX/UI, interaction design, inclusive design, mixed-methods research and prototyping, she has led cross-functional teams, evolved multi-platform design systems, and shortened key customer flows to materially reduce support effort. Comfortable with front-end basics and analytics tools, she pairs hands-on craft with stakeholder leadership and a knack for translating service-level insights into scalable product fixes. Outside work she channels curiosity into travel, photography and volunteering, bringing empathy and a storyteller’s eye to product problems.
9 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS Business Administration Management and Operations, Bachelor of Science - BS Business Administration Management and Operations at University of Bath
Master of Science - MS Human-Computer Interaction Design, Master of Science - MS Human-Computer Interaction Design at City St George’s, University of London
Royal Masonic School for Girls
Chinese, Chinese, English