Summary
Ifte Alam is a seasoned software entrepreneur and product manager with 13 years of experience building cloud-native communications and e-commerce platforms from Bangladesh. As owner of Infosoftbd Solutions he led development of NextGenSwitch, an AI-enhanced cloud call center that combines voice recognition, sentiment analysis, and real-time analytics to replace traditional call centers. His background includes carrier-grade VoIP softswitch engineering (Core4Switch) with deep expertise in SIP, media handling, billing and fraud detection, demonstrating an uncommon blend of telephony systems and modern AI integration. Hands-on with Java, Python, C, PHP and JavaScript, he spans backend core modules, DevOps deployment and customer-facing dashboards to deliver scalable, high-availability products. Known for turning complex telecom requirements into production-ready solutions, he also focuses on performance optimization to support thousands of concurrent users.
13 years of coding experience
12 years of employment as a software developer
Asian University of Bangladesh