Summary
Ignacio Barraza is a data-driven operations leader with nine years of experience designing and implementing KPI systems, dashboards and statistical controls to boost operational efficiency and service quality. As Jefe de Oficina Técnica, he combines advanced analytics (Power BI, SQL, Python, R) with hands-on resource optimization across personnel, fleet and materials to translate insights into measurable action plans. He has a proven track record improving SLA/ANS compliance by 25–40% through interactive dashboards and process redesigns, and experience integrating innovations like drone inspections to solve field challenges. Ignacio pairs formal training in commercial engineering and an MBA with ISO 9001 quality management experience, giving him a rare blend of strategic, commercial and technical perspectives. Notably, he moves beyond reporting—designing negotiation- and marketing-oriented strategies that create operational differentiation and sustainable performance gains.
9 years of coding experience
Ingeniería Comercial, Ingenieria Comercial, Ingeniería Comercial, Ingenieria Comercial at Universidad Central (CL)
Master of Business Administration - MBA, Master of Business Administration - MBA at Universidad de Santiago de Chile
Ingeniero en Marketing, Administracion y marketing., Ingeniero en Marketing, Administracion y marketing. at Duoc UC