Igor Bacellar
Sucesso Do Cliente at Contas Online
Minas Gerais, Brazil
Summary
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Senior🎓
Top SchoolIgor Bacellar is a customer success professional with eight years of experience combining technical training in informatics and growing expertise in digital marketing. Trained at CEFET-MG and currently studying Marketing at UNOPAR, he bridges technical literacy and customer-facing strategies to help SaaS clients get value from their products. His recent roles include business consulting at AdaptWeb and a current Customer Success position at Contas Online, reflecting a shift from operational support into strategic client enablement. Comfortable with hands-on office and sales support tasks earlier in his career, he brings practical process discipline to onboarding and retention efforts. Based in Minas Gerais, Brazil, Igor’s background as an IT technician gives him an edge in troubleshooting and communicating with technical stakeholders. He is building a unique blend of marketing insight and technical empathy that supports scalable customer relationships.
8 years of coding experience
Curso Superior de Tecnologia (CST), Informatics, 100, Curso Superior de Tecnologia (CST), Informatics, 100 at Centro Federal de Educação Tecnológica de Minas GeraisNorth Paraná UniversityGithub contributions (2)
igorbacellar42/AtividadesLAM
Feb 2018 - Jul 2018
Contributions:19 commits, 19 pushes, 1 branch in 4 months
igorbacellar42/Trabalhos
Apr 2019 - Apr 2019
Contributions:1 push, 1 branch in 1 day
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