Igor Santos
Technology Specialist Tech Lead at Contabilizei
Amsterdam, North Holland, Netherlands
Summary
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Top SchoolIgor Santos is a Technology Specialist and Tech Lead based in Amsterdam with eight years of experience building front-end focused, customer-facing systems. He combines hands-on front-end development with team leadership, having driven scalable architectures and low incident rates while aligning technical work to business OKRs. At Contabilizei he led chatbot and WhatsApp automation projects that slashed processing times, improved NPS by double digits, and helped keep churn below 2% while doubling the customer base. He increased test coverage from 15% to 80% in prior roles and helped migrate and optimize communication platforms to reduce costs. Igor also brings recruiting and mentorship experience—conducting 20+ technical evaluations—and a track record of applying AI to accelerate support issue resolution. Fluent in turning product needs into reliable, maintainable UI systems, he often pairs design-system work with measurable customer-impact initiatives.
7 years of coding experience
3 years of employment as a software developer
Bachelor of Science, Information Technology, Bachelor of Science, Information Technology at Federal University of Rio Grande do Norte
Portuguese, English, Spanish, French
Stackoverflow
147reputation
346kreached
1answer
0questions
Github Skills (57)
api10
rest10
nodejs10
mysql9
emoji9
api-client9
testing9
cms9
javascript9
dashboard9
content-management-system9
gitmoji9
rio9
typescript9
content-management9
Programming languages (9)
Github contributions (5)
igorasantos/Tec-Web-exercises
Feb 2019 - Apr 2020
This repo is been migrated to GitLab
Contributions:89 commits, 80 pushes in 1 year 2 months
migratedgitlab
hackathons-br/hacklist-rn
Sep 2019 - Nov 2019
Listagem de hackathons realizados no RN
Contributions:49 commits, 45 pushes, 1 branch in 2 months
reactreact-nativejavascriptlistagemreactjs
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