Imaniar Hanifa
Customer Success Manager at 24Slides
Malang, East Java, Indonesia
Summary
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Senior🎓
Top SchoolImaniar Hanifa is a Customer Success Manager with nine years of experience coordinating design and web projects for global clients across multiple time zones. She excels at translating diverse client needs into clear briefs and actionable plans, ensuring smooth handovers between design, support, finance, and tech teams. Her background in web development and content creation gives her a practical edge when collaborating with engineers and creative teams, allowing her to bridge technical and design language effectively. At 24Slides she progressed from frontline support to project leadership and mentoring, helping junior staff advance into Custom Task Manager roles. Comfortable in shift-based, distributed environments, she is disciplined about documentation, consistent updates, and process-driven delivery. Based in Malang, Indonesia, she combines customer-centric project management with hands-on product and web-building experience that keeps both clients and teams aligned.
9 years of coding experience
10 years of employment as a software developer
Bachelor of Business Administration - BBA, Business Administration and Management, General, Bachelor of Business Administration - BBA, Business Administration and Management, General at BINUS ONLINEBachelor's Degree, Information Technology, 3.70, Bachelor's Degree, Information Technology, 3.70 at STT Atlas Nusantara MalangHigh School, Computer Software Engineering, A, High School, Computer Software Engineering, A at SMK Negeri 4 Malang
English, IndonesianGithub contributions (5)
rainhanifa/e-learning
Oct 2017 - Dec 2017
Contributions:40 commits, 37 pushes, 1 branch in 2 months
Ibnusuhaemy/e_pko
Sep 2017 - Oct 2017
Contributions:10 pushes in 1 month
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