Insukย Cho
Principal Support Engineer at Elastic
Bellevue, Washington, United States
Summary
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Top SchoolInsuk Cho is a Principal Support Engineer at Elastic with 12 years of experience bridging deep engineering, customer-facing support, and solution leadership for observability and Elastic Stack products. He has led Support Solutions as a tech lead, built knowledge bases and self-service labs, and instituted company-wide escalation tracking to improve team productivity and incident outcomes. Prior to Elastic he designed large-scale monitoring and remote sensing architectures for power plants as a software architect, blending full-stack, DevOps and ML techniques to prevent downtime. A published Python author in South Korea, he pairs hands-on coding and architecture skills with mentoring and cross-cultural collaboration experience from global projects. Based in Bellevue, WA, he brings a practical bias for measurable improvements and a track record of turning complex enterprise systems into reliable, supportable solutions.
12 years of coding experience
16 years of employment as a software developer
Bachelor's degree Computer Engineering, Bachelor's degree Computer Engineering at Sejong University
Korean, English
Stackoverflow
66reputation
10kreached
1answer
0questions
Github Skills (83)
opensearch10
heartbeat10
spring-security10
elasticsearch10
visualizations10
streaming10
packetbeat10
logstash10
jruby10
search-engine10
observability10
metricbeat10
filebeat10
java10
elastic-apm10
Programming languages (8)
Github contributions (5)
TurningPointPub/ml-for-app-devs
Oct 2019 - Oct 2019
Contributions:8 commits, 6 pushes, 1 branch in 1 day
insukcho/node-mvc
Sep 2013 - Nov 2013
Contributions:15 commits, 1 push in 1 month
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