Irma L is a seasoned software engineering leader with 10 years of focused experience at Adobe, rising from Senior Software Engineer to Senior Manager of Customer Engineering while based in Austin, Texas. She combines deep technical roots in web and systems engineering—built over earlier roles at Magento, eBay/Magento and enterprise engineering shops—with customer-facing leadership that helps translate complex product requirements into scalable solutions. Her background blends hands-on development and QA from early career stints with strategic team leadership honed through Harvard Business School Online leadership coursework. Comfortable operating at the intersection of product, support, and engineering, she leads customer engineering teams that improve adoption and reliability for large accounts. Notably, her career reflects durable continuity within the Adobe ecosystem, demonstrating an ability to evolve technically and managerially inside a large platform company. Colleagues describe her as a pragmatic problem solver who pairs engineering rigor with a customer-first mindset.
10 years of coding experience
13 years of employment as a software developer
Advanced Internet Development, Advanced Internet Development at Bodwell Internet School Career College, Vancouver B.C. Canada
Certificate in Leadership Principles, Certificate in Leadership Principles at Harvard Business School Online
B.S. Computer Systems Engineering, B.S. Computer Systems Engineering at Monterrey Institute of Technology and Higher Education
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Irma L - Sr. Manager, Customer Engineering at Adobe