Ithamar Diaz is a Principal Software Engineer with nine years of hands-on experience designing and delivering enterprise-grade Java-based systems and microservices, currently expanding an outbound communications platform at Asurion. He blends deep expertise in Java, Spring, Hibernate and XML technologies with strong SQL skills and a pragmatic embrace of cloud-native tooling (AWS, Docker, EKS/ECS, Lambda). A certified Scrum Master and AWS Solutions Architect Associate, he routinely drives refactors, CI/CD, and telephony integrations at scale, demonstrating both architectural judgment and day-to-day coding discipline. Comfortable across front- and back-end stacks—React/TypeScript, Node.js, Webdriver.io—he champions TDD and lean/Kanban delivery. Notably, his background includes integrating complex telephony systems (Avaya, JTAPI, SIP) into CRM platforms, an uncommon mix that helps bridge customer-facing workflows and low-level systems.
9 years of coding experience
8 years of employment as a software developer
Computer Engineering, Computer Engineering at Vanderbilt University
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Ithamar Diaz - Principal Software Engineer at Asurion