Ivonne Botello
Support Engineer - EMEA at Elastic
Berlin, Germany
Summary
🤩
Rockstar🎓
Top SchoolIvonne Botello is an experienced IT support engineer based in Berlin, with four years at Elastic and over a decade working across monitoring, event management and automation. She has deep hands-on expertise deploying and customizing Tivoli and other monitoring tools to improve availability, performance and capacity planning for international clients. Her background spans Linux system administration and 2nd-level support, giving her a practical blend of on-call troubleshooting and long-term infrastructure reliability work. Ivonne is skilled at translating client needs into deployable solutions and has supported customers across Europe and Mexico, which reflects strong cross-cultural collaboration. She consistently focuses on reducing incidents through smarter monitoring and automation rather than firefighting.
4 years of coding experience
4 years of employment as a software developer
The National Polytechnic Institute of Mexico
English, Spanish
Github Skills (12)
search-engine10
elasticsearch10
java10
visualizations9
kibana9
opensearch9
restful9
elastic8
observability8
security4
threat-hunting4
integrations3
Programming languages (4)
Github contributions (4)
elastic/elasticsearch
Nov 2021 - Nov 2021
Free and Open Source, Distributed, RESTful Search Engine
Contributions:1 commit, 1 PR, 1 branch in 1 day
restfulsearch-engineopensearchelasticsearchjava
elastic/kibana
Jun 2022 - Jun 2022
Your window into the Elastic Stack
Contributions:1 comment, 1 issue in 22 days
elasticdashboardskibanaobservabilitywindow
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