Ivyna Santino is an AI Engineer with nine years of experience blending research-grade machine learning with production-focused solutions, currently building generative AI chatbot systems at Stone that automate service for roughly 600,000 clients and 700,000 monthly sessions. With a Computer Science degree and ongoing master's work in AI and databases from UFCG, she has deep hands-on experience in LLMs, NLP, conversational design, hallucination mitigation, and A/B-driven model optimization. Previously at Semantix and research labs she improved model accuracy beyond GPT-3.5 baselines and led practical deployments in computer vision, distributed model serving, and risk-prediction pipelines. Known for pairing rigorous experimentation with operational concerns, she mentors teammates on NLP and data engineering while keeping a strong focus on measurable customer outcomes.
9 years of coding experience
5 years of employment as a software developer
Graduação, Computer Science, Graduação, Computer Science at Universidade Federal de Campina Grande
Contributions:49 commits, 36 pushes, 1 branch in 4 months
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