J Koepke-carpenter
Business Operations Manager
Orlando, Florida, United States
Summary
👤
Senior🎓
Top SchoolJ Koepke-Carpenter is a seasoned operations leader with 11 years at The Walt Disney Company, known for guiding cross-functional teams through high‑visibility projects and daily guest-facing operations. As Business Operations Manager she leads cast escalation and ticketing services, drove GAM integration recovery efforts, and improved new‑hire admission workflows to enhance the employee experience. Her background in costuming and project management spans cruise line dry docks to resort-wide costume programs, where she delivered on-time, on-budget launches and boosted data-entry productivity by 150%. A collaborative coach who empowers teams to make decisions and hold each other accountable, she blends operational rigor with creative program delivery and a track record of turning complex system breaks into resilient workarounds. Based in Orlando, she pairs a BA in Business with deep institutional knowledge of guest and cast operations across Disney properties.
11 years of coding experience
6 years of employment as a software developer
Bachelor of Arts - BA, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES, Bachelor of Arts - BA, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES at Spring Hill College
Github Skills (34)
boilerplate8
google-api7
webpack7
eslint7
react7
nodejs6
client-library6
javascript6
api-client6
google5
typescript5
foundation5
electron5
browser4
jazz4
Programming languages (4)
Github contributions (5)
mattcarpenter/mattcarpenter.github.io
Mar 2015 - Oct 2020
Contributions:3 pushes, 1 branch in 5 years 8 months
mattcarpenter/mpu6050-dmp
Aug 2015 - Jul 2017
Contributions:16 commits, 2 PRs, 13 pushes in 1 year 10 months
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