J Reed

Staff Incident Operations Manager

San Francisco, California, United States
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Summary

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Rockstar
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J Reed is a Staff Incident Operations Manager and resilience specialist with 15 years of experience helping organizations anticipate, respond to, and learn from operational crises. He blends deep technical pedigree in build/release and SRE work with a Master’s in Human Factors and System Safety to translate messy socio-technical realities into actionable improvements from team-level tactics to C-suite strategy. As a practitioner and founder (Spective Coherence, REdeploy) he’s helped shape industry conversations on engineering resilience and led post-incident programs at Netflix and Chime that turn incidents into organizational learning. He’s equally comfortable in the fire lane managing live incidents as he is designing multi-quarter transformations to improve reliability and delivery. Known for surfacing weak signals and near-misses, he helps teams convert hard-earned failure data into durable process and cultural change. Based in San Francisco, he combines hands-on incident leadership with a knack for making complex system safety concepts usable for diverse stakeholders.
code15 years of coding experience
job11 years of employment as a software developer
bookCalifornia Polytechnic State University, San Luis Obispo
bookMaster’s Degree Human Factors and System Safety, Master’s Degree Human Factors and System Safety at Lund University
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Github Skills (41)

monitoring10
sensu10
infrastructure10
cloud-monitoring10
golang10
react10
observability9
distributed-systems9
devops9
go9
api9
scalable9
django8
rest8
kubernetes8

Programming languages (7)

PowerShellShellCJavaScriptGoHTMLPython

Github contributions (5)

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preed/curl-bashenv

Jun 2015 - Apr 2023

Contributions:7 pushes, 1 branch in 8 years
preed/quickrelease

Jan 2011 - Oct 2012

Contributions:286 commits in 1 year 9 months
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J Reed - Staff Incident Operations Manager