J Reed is a Staff Incident Operations Manager and resilience specialist with 15 years of experience helping organizations anticipate, respond to, and learn from operational crises. He blends deep technical pedigree in build/release and SRE work with a Master’s in Human Factors and System Safety to translate messy socio-technical realities into actionable improvements from team-level tactics to C-suite strategy. As a practitioner and founder (Spective Coherence, REdeploy) he’s helped shape industry conversations on engineering resilience and led post-incident programs at Netflix and Chime that turn incidents into organizational learning. He’s equally comfortable in the fire lane managing live incidents as he is designing multi-quarter transformations to improve reliability and delivery. Known for surfacing weak signals and near-misses, he helps teams convert hard-earned failure data into durable process and cultural change. Based in San Francisco, he combines hands-on incident leadership with a knack for making complex system safety concepts usable for diverse stakeholders.
15 years of coding experience
11 years of employment as a software developer
California Polytechnic State University, San Luis Obispo
Master’s Degree Human Factors and System Safety, Master’s Degree Human Factors and System Safety at Lund University
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.