Jabo Justin
Technical Support Engineer at Microsoft
Kigali, Kigali City, Rwanda
Summary
🤩
Rockstar🎓
Top SchoolJabo Justin is a versatile Technical Support Engineer and data practitioner based in Kigali with a nine-year multidisciplinary IT background and three years of focused professional experience. He blends deep identity and application security expertise (NetIQ, PAM, Fortify) with hands-on cloud and data engineering skills—building scalable pipelines and analytics on Azure, Databricks, Snowflake and AWS Lake technologies. At Microsoft he supports Dynamics 365 Finance & Commerce for North American customers, coupling ERP solution architecture with regulatory compliance and AI-driven retail optimizations. His career spans roles from database administration and network operations to Agile delivery and Power BI mastery, enabling him to bridge support, engineering, and product teams effectively. Known for turning escalations into documented runbooks and training programs, he reduces client dependency while improving SLA performance. Outside support tickets he quietly maintains public-facing projects and a portfolio that demonstrate his appetite for practical, production-focused data and automation work.
3 years of coding experience
6 years of employment as a software developer
High School Diplomat Certificate (Rwanda Advanced Certificate of Education), Option Mathematic Computer Economics, High School Diplomat Certificate (Rwanda Advanced Certificate of Education), Option Mathematic Computer Economics at College Ami de Anfants – Kigali, RwandaBachelor Of Science In Information Technology, Bachelor Of Science In Information Technology Major In Information Management, Bachelor Of Science In Information Technology, Bachelor Of Science In Information Technology Major In Information Management at Adventist University Of Central Africa (AUCA) -Kigali, Rwanda
English, French, Kinyarwanda
Github Skills (3)
database6
security6
security-vulnerability6
Programming languages (1)
Github contributions (5)
justinjabo250/justinjabo250
Apr 2023 - Jun 2025
Contributions:29 pushes, 1 branch, 1 issue in 2 years 2 months
justinjabo250/Developing-a-web-application-for-an-online-portfolio.
Sep 2023 - Jul 2025
Contributions:13 pushes, 1 branch, 1 issue in 1 year 10 months
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