Jace Gummersall is a product leader with 10 years of hands-on software and data experience who currently drives AIOps and Azure Action Groups product strategy at Microsoft. He blends developer discipline with MBA-backed business acumen to simplify complex metrics, launch new observability features, and measurably reduce customer cost and friction (including a $18K/month resource reduction and MAU growth to 1M). Known for cross-functional influence, he’s built SLAs and automated data-quality workflows by coordinating dozens of teams and translating technical detail into clear customer outcomes. His background in enterprise monitoring, scripting, and BI-driven dashboards gives him a practical edge in turning noisy telemetry into actionable products. A lifelong problem-solver who started in team sports, he pairs iterative persistence with a knack for anticipating customer pain points to deliver pragmatic, high-impact solutions. Based in Provo, Utah, he intentionally moves from code to product to maximize customer value and operational efficiency.
10 years of coding experience
4 years of employment as a software developer
GED, 3.76, GED, 3.76 at Central Valley Highschool
Master of Business Administration - MBA, Master of Business Administration - MBA at Brigham Young University Marriott School of Business
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