Site Reliability Engineering Manager at Cambridge Mobile Telematics
Greater Boston United States
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Summary
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Senior
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Jack Brooks is a Site Reliability Engineering Manager in Greater Boston with over two decades of hands-on experience and 11 years focused on SRE and DevOps leadership. He currently leads reliability and infrastructure efforts at Cambridge Mobile Telematics, having progressed from Principal SRE to managing teams that ship secure, highly available cloud services. His background spans startups and large enterprises—designing CI/CD pipelines, automating cloud provisioning, and improving operational velocity and security at companies like SnapApp and Cimpress. Jack has deep operational roots in healthcare integrations and legacy system modernization from his long tenure at MEDITECH, where he significantly reduced critical interface latency. He also contributes to open-source security-focused tooling, including enhancements to an OpenID Connect Java/Spring reference implementation that enforced HTTPS and improved test coverage. Pragmatic and mentor-oriented, he combines low-level debugging skills with strategic architecture and team development to make systems resilient and teams autonomous.
11 years of coding experience
21 years of employment as a software developer
Bachelor of Science Computer Science, Bachelor of Science Computer Science at Northeastern University
An OpenID Connect reference implementation in Java on the Spring platform.
Role in this project:
Back-end Developer
Contributions:17 commits, 1 PR in 11 months
Contributions summary:Jack contributed to the configuration and functionality of an OpenID Connect reference implementation in Java on the Spring platform. Their work included initializing and managing an `forceHttps` flag to enforce HTTPS usage, addressing security concerns. Furthermore, the user enhanced testing capabilities by separating test cases for different scenarios and corrected setup issues. They also addressed a specific issue by replacing `update_time` with `update_at` for JSON objects.
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Jack Brooks - Site Reliability Engineering Manager at Cambridge Mobile Telematics