Jack Peterson
Technical Support Engineer II at Datadog
Denver, Colorado, United States
Summary
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Rockstar🎓
Top SchoolJack Peterson is a Technical Support Engineer II at Datadog with 12 years of software experience, focused on helping customers increase reliability and confidence in their observability pipelines. He combines hands-on developer instincts with customer-facing support, bridging product, ops, and engineering to resolve complex production issues. At Datadog he has taken on responsibilities beyond support—contributing as a software engineer approver for OpenTelemetry Collector releases—demonstrating fluency with cloud-native telemetry standards. A Magna Cum Laude computer science graduate based in Denver, he brings both academic rigor and practical troubleshooting chops from roles at Travelport and university research. Colleagues rely on him for clear technical guidance under pressure and for translating emerging observability tech into usable solutions for teams.
12 years of coding experience
3 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Magna Cum Laude, Bachelor of Science - BS, Computer Science, Magna Cum Laude at Regis UniversityHigh School Diploma, High School Diploma at Servite High School
Github Skills (66)
hugo10
distributed-tracing10
opentelemetry-collector10
profiling10
opentelemetry10
tempo10
monitoring10
apm-agent10
golang10
observability10
stackdriver10
pmm10
go10
agent10
telemetry10
Programming languages (8)
Github contributions (5)
jackgopack4/opentelemetry-collector
Jul 2024 - Feb 2025
OpenTelemetry Collector
Contributions:4 PRs, 178 pushes, 16 branches in 7 months
jackgopack4/leetcode
Jun 2023 - Jan 2024
Contributions:192 pushes, 1 branch in 7 months
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