Summary
Jack Platten is a Solutions Architect with 12 years of hands-on IT and customer-facing experience, currently shaping integrations and architecture at 1Password in Los Angeles. He combines a deep curiosity-driven approach—always learning how systems work—with practical skills gained managing fleets of 5,000+ devices and supporting large academic and enterprise environments. Jack progressed through multiple roles at 1Password from customer support to solutions architecture, giving him a rare blend of technical troubleshooting, integration know-how, and product empathy. He has formal training in computer science and experience teaching computer architecture and network administration, which informs his clear, system-level thinking. Comfortable bridging support, ops, and architecture, Jack excels at turning complex mechanics into reliable, user-focused solutions. Colleagues describe him as persistent about understanding root causes and creative about applying that knowledge to solve real-world problems.
11 years of coding experience
1 year of employment as a software developer
Bachelor of Science (BS), Computer Science, Bachelor of Science (BS), Computer Science at California State University, Monterey Bay