Summary
Jack Tang is a seasoned trading system support analyst with 11 years' experience bridging technical operations and customer-facing incident response across trading, fintech, and enterprise software environments. Currently owning China Futures Centralized Trading System at UBS, he combines deep monitoring and escalation skills with hands-on tooling—Kusto, Fiddler, Python, MySQL—and cloud experience across AWS, GCP and Azure to keep latency-sensitive systems reliable. Prior roles at PayPal and Microsoft sharpened his production triage, change review and runbook automation abilities, while a WPI master's in CS and a project management certificate inform his methodical approach to process improvement. Fluent in Mandarin and English, he routinely documents and standardizes operations in Confluence, reducing team friction and improving onshore release coordination for algorithmic derivatives. Colleagues would describe him as pragmatic and steady under pressure, with a personal ethic—"Be a good developer. Be a good man."
11 years of coding experience
3 years of employment as a software developer
Bachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at Southeast University
Certificate, Project Management, A, Certificate, Project Management, A at Northeastern University
Master's degree, Computer Science, 3.3, Master's degree, Computer Science, 3.3 at Worcester Polytechnic Institute
English, Chinese