Jack Weeden
APS5 Service Desk And Support Analyst at Aged Care Quality and Safety Commission
District of Gungahlin, Australia
Summary
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SeniorJack Weeden is an experienced APS5 ICT support analyst with 15 years in government service, specialising in level 1 and 2 support for senior executives, ministerial offices, and field operations. He reliably configures and troubleshoots workstations, AV systems, MFDs, iOS devices under MobileIron, and Azure AD across multiple domains, often supporting high-pressure meetings and remote sites. Colleagues and clients praise his persistent learning approach, user-focused communication, and knack for proposing practical process improvements that boost team efficiency. His background includes data entry and HR duties for large-scale census operations, giving him an uncommon blend of technical support and precise information management. Comfortable working independently or collaboratively, Jack seeks part-time (≈16 hrs/week), preferably remote roles where he can deliver steady, high-quality support. He brings a calm, client-centred style suited to mission-critical government environments.
15 years of coding experience
Github Skills (194)
ruby10
cart10
sketch10
javascript10
currency10
spree10
svg-path10
rails10
gitlab10
marketplace10
android10
oms10
gitlab-api10
ecommerce10
open-source10
Programming languages (11)
Github contributions (5)
jackbot/PHP-Mechanical-Turk
Mar 2011 - Sep 2014
Contributions:7 commits, 1 comment in 3 years 6 months
apimechanical-turkphpamazonmechanical
Lostmyname/jr
Mar 2015 - Oct 2015
Contributions:1 PR, 10 pushes, 1 branch in 6 months
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