Jackie Chen is a Senior System Administrator in Toronto with nearly a decade of hands-on experience building and maintaining resilient IT and broadcast infrastructures. She combines traditional broadcast engineering—running studios, transmitter sites, and live audio production—with modern IT operations and identity management, bringing rare cross-disciplinary expertise to media companies. At theScore she progressed from IT Analyst to Senior System Administrator, reflecting a track record of scaling operations in fast-moving, mid-size environments. Her background in audio recording and live sound engineering gives her a practical, systems-level perspective on reliability and real-time troubleshooting that informs her infrastructure work. Trained in audio engineering and with academic experience in CS and bioinformatics, she bridges creative technical domains and enterprise IT in ways that reduce downtime and improve operational cohesion.
Contributions:13 commits, 12 pushes, 1 branch in 6 months
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