Jackie Ge is a Senior CRM Manager based in Shanghai with 9 years of experience designing loyalty, clienteling and digital CRM programs across luxury watch, jewelry, retail and fashion brands. She has progressed through strategic CRM and digital project roles at Bulgari, Vacheron Constantin, Cartier and Florentia Village and now leads client marketing at Berluti, blending boutique luxury sensibilities with data-driven customer insight. Holding a Master’s in Information Science, she pairs technical fluency with hands-on campaign delivery, driving measurable improvements in client experience and retention. Jackie’s background in market analysis and sales performance gives her a rare mix of analytical rigor and frontline retail perspective that helps translate CRM strategy into operational playbooks.
9 years of coding experience
5 years of employment as a software developer
Master Information Science, Master Information Science at East China Normal University
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