Jackson Coakley is a Senior Site Reliability Engineer with 11 years building and operating cloud-native systems for games and large-scale services, currently improving reliability at Second Dinner in California. He progressed from desktop support and corporate operations into DevOps, cloud engineering, and SRE roles at eXelate, Blizzard Entertainment, and Google-adjacent teams, leading reliability for an unannounced Blizzard project. Jackson blends hands-on Kubernetes and cloud platform expertise with a passion for tooling and mentorship, frequently solving operational problems and teaching teams to run services more safely. His background in Professional and Technical Communication supports clear incident postmortems and developer-facing tooling docs. Notably, he pairs deep production experience with a habit of shipping practical automation rather than theoretical designs.
11 years of coding experience
8 years of employment as a software developer
BS, Professional and Technical Communication, BS, Professional and Technical Communication at Rochester Institute of Technology
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Jackson Coakley - Senior Site Reliability Engineer at Second Dinner