Summary
Jacky Li is an experienced technology leader and Chief Technology Officer based in Melbourne with 15 years building and operating enterprise IT and cloud infrastructure. He has deep hands-on expertise across Windows, macOS, virtualization and cloud platforms (AWS, Azure, GCP), networking and Cisco/Meraki solutions, and a strong background in automation using PowerShell and SCCM. Jacky has progressed from desktop and configuration engineering into strategic infrastructure design and security-first cloud architectures, pairing day-to-day operational rigor with long-term platform planning. He excels at translating business requirements into resilient, auditable IT systems—designing backup, AD/O365, collaboration and device management solutions for large organisations. Known for combining practical support experience (ServiceNow/JAMF/EPO) with architecture-level thinking, he brings a pragmatic, documentation-driven approach to scaling operations. His academic grounding in MIS and Applied IT underpins a continuous-learning mindset and a talent for integrating emerging tooling into stable production environments.
15 years of coding experience
4 years of employment as a software developer
Bachelor of Science (B.S.), Management Information Systems and Services, Bachelor of Science (B.S.), Management Information Systems and Services at Nanjing University
Master's degree, Applied IT, Master's degree, Applied IT at Monash University
Chinese, English