Summary
Jacob Berger is a technical writer with five years of experience translating complex engineering work into clear, user-focused documentation while managing sprint deadlines and stakeholder expectations. Based in the Raleigh–Durham–Chapel Hill area, he combines a strong humanities foundation from Campbell University with advanced study at NC State to bridge technical accuracy and accessible prose. At Red Hat he produces documentation for enterprise-grade software, and he also teaches English at Campbell University, sharpening his ability to explain concepts to diverse audiences. Comfortable working within agile teams, Jacob emphasizes usability and developer experience, often turning product feedback into practical content improvements. His dual role in industry and academia gives him a rare perspective on pedagogy-driven documentation and audience-centered communication.
6 years of coding experience
Bachelor's degree, Bachelor's degree at Campbell University
Master's degree, Master's degree at North Carolina State University