Jacob Heard is a software engineer based in Ottawa with nine years of professional experience and a lifelong passion for coding spanning 16 years. He currently works at Pinterest focusing on payment integrations, security fixes, and improving developer experience and observability in revenue-critical systems. Previously at D2L he built cloud solutions on AWS, cut costs through performance work, and mentored junior developers and co-ops. Jacob blends hands-on implementation with clear technical writing—authoring proposals and design docs to make complex changes auditable and repeatable. He leans toward infrastructure and developer tooling improvements that reduce operational friction and surface actionable metrics. Colleagues would describe him as a pragmatic problem-solver who pairs security-conscious engineering with a steady focus on developer productivity.
9 years of coding experience
3 years of employment as a software developer
Bachelor’s Degree, Computer Science, Year 4, Bachelor’s Degree, Computer Science, Year 4 at Wilfrid Laurier University
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