Jacob Penderworth
Senior Technical Writer at Arrows Reach
Portland, Oregon, United States
Summary
🤩
Rockstar🎓
Top SchoolJacob Penderworth is a Senior Technical Writer with 11 years at 1Password, skilled at translating product, engineering, and security concepts into clear documentation for IT admins, MSPs, developers, and enterprise customers. He combines hands-on authoring (Hugo, Markdown, GitLab/GitHub) with analytics-driven content strategy, using Google Analytics and Looker to map customer doc flows and steer UX improvements. Beyond external docs, he maintains internal support knowledge, a company-wide style guide, and archives legacy content during major releases, ensuring consistency across channels. His background in customer success and talent acquisition gives him a rare blend of product empathy, hiring and process design experience, and deep institutional knowledge of 1Password’s growth. He also publishes long-form writing on Arrows Reach, reflecting an engaged curiosity about product, culture, and big-picture problems.
11 years of coding experience
5 years of employment as a software developer
Associate's Degree English, Associate's Degree English at Santa Barbara City College
English
Stackoverflow
21reputation
547reached
0answers
2questions
Github Skills (48)
docker10
wordpress10
provisioning10
docker-compose10
terraform10
azure-kubernetes-service10
aws10
scim10
docker-swarm10
1password10
kubernetes9
python9
utility8
statusbar7
ghost7
Programming languages (9)
Github contributions (5)
Penderworth/remote-jobs
Apr 2018 - Feb 2020
A list of semi to fully remote-friendly companies in tech. This is the list. More details on the site >
Contributions:4 pushes, 2 branches in 1 year 9 months
reactremotesemidetailsjobs
DataSploit/1password-teams-open-source
May 2018 - May 2018
Contributions:1 push in 1 day
wordpressopen-source-project1password
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